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support@twinklle.com

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Twinkle Payment Policy

 

Welcome to Twinklle! We are dedicated to providing you with an exceptional shopping experience, and transparency in our payment process is a top priority. Please take a moment to review our payment policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure a smooth transaction for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, PayPal, etc.
  • Bank Transfers: Available for specific regions or larger orders
  • Gift Cards: Twinklle-branded gift cards can be used for purchases

2. Payment Processing

All payments are securely processed through our trusted third-party payment gateways. We take every precaution to ensure that your payment information is handled securely and privately.

  • Once your payment is processed successfully, we will send you a confirmation email with your order details and estimated delivery date.
  • If for any reason a payment is not authorized, we will notify you immediately and request an alternate payment method.

3. Currency

All payments are processed in [insert currency, e.g., USD, EUR, etc.]. For international orders, please be aware that exchange rates and potential international fees may apply depending on your payment provider.

4. Payment Authorization

  • Order Confirmation: Payment is authorized at the time of purchase.
  • Pre-Orders/Backorders: For items on pre-order or backorder, payments are taken upfront. You will be notified of the estimated delivery time.
  • Delayed Payment Authorization: Some orders, particularly large or suspicious ones, may require additional verification. We will contact you if this occurs.

5. Refunds and Cancellations

  • Order Cancellations: You can cancel your order within 24 hours of purchase. After this period, we may not be able to process cancellations.
  • Refunds: In case of order returns, a refund will be issued to the original payment method. Please review our Returns and Exchanges Policy for detailed instructions.
  • Processing Time: Refunds typically take 5-7 business days to be processed and may take additional time depending on your payment provider.

6. Security

At Twinklle, we value your security. We use SSL encryption and secure payment gateways to protect your payment information. We also monitor transactions regularly to detect any potential fraudulent activities.

  • Fraud Prevention: If we suspect fraudulent activity, we reserve the right to cancel an order or request additional information to verify the transaction.
  • Data Protection: We comply with [GDPR / CCPA] guidelines to protect your personal and payment data.

7. Taxes

Sales tax will be applied where applicable, based on the delivery address and in accordance with local laws. Taxes will be calculated and added to the total during the checkout process.

8. Payment Issues

If you experience any payment-related issues, please contact our customer support team at support@twinklle.com for assistance.

9. Changes to Payment Policy

Twinklle reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page, and the date of the last update will be reflected below. 

Address: 19435 SW 78TH COURT
CUTLER BAY, FL 33157

Email: support@twinklle.com

Phone number: 8633159745

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